Home › About Us

🏢

About e-IT Systems LLC

Your long-standing, trusted technology partner for homes and businesses across Metro Detroit — built on expertise, reliability, and a genuine commitment to your success.

1,000+

Businesses Served

20+

Years Experience

Same Day

Service Available

24 / 7

Remote Support

Our Profile

Who We Are

e-IT Systems office

e-IT Systems LLC began operations in the IT sector with a clear focus: promoting high-technology products and providing comprehensive, integrated solutions and organizational services. With long-standing experience serving major industries and enterprises, and with significant technical expertise, the company strengthens its position in the IT market every single day.

e-IT Systems LLC has established itself as a leader in the field of integrated IT solutions. Our success is built on:

Our Vision

What We Stand For

e-IT Systems LLC is built on the comprehensive and reliable delivery of every kind of high-technology, IT, and communications solution — exclusively for modern businesses. In an era where leveraging all available modern technologies is a critical factor for growth and competitiveness, our goal and vision is to be the most suitable technology partner for every business we serve.

Professional office environment

With a highly trained and experienced technical team, reliable solutions, and pioneering services, we ensure that the quality of service we provide is always the highest possible — with emphasis on modern technologies and methodologies that guarantee results.

Our Mission

How We Think About IT

We understand IT as a critical factor for the development and competitiveness of every business — and we want to be the best strategic IT partner our clients have ever had. The guiding principle of e-IT Systems LLC is that every business is unique. And so must be the solutions we propose.

We start with an in-depth analysis of your needs, working with specialists in business operations. We always rely on reliable, tested IT products, which we compose and integrate through our services so that every business can enjoy solutions specifically designed for its own unique needs.

e-IT Systems LLC offers a wide range of products, professional technical computer support, laptop and Mac repairs, professional networks, and full computer services. We come to your location and quickly and professionally repair your computer, laptop, Mac, or computer network.

Our Promise

We come to you. We repair your computer, laptop, Mac, or network — quickly and professionally at your home or office. Remote repair service is also available anywhere in the world.

Service #1

PC Technical Support & Computer Repair

Computer repair technician

We come to your location — home or office — and quickly, professionally repair your computer. We also offer remote repair services anywhere in the world.

Computer Repair Services Include

Computer Repair at Home

Call us and we will send a technician to your home to quickly and professionally repair your desktop or laptop computer.

Computer Repair at Work

Does your company not have a dedicated IT technician? e-IT Systems LLC will send a technician to your office within 24 hours to get your server, desktops, and laptops back up and running. Monthly service contracts available.

Remote Repair — Anywhere in the World

We provide remote repair through our specialized software. We can resolve your computer problems in just a few minutes — anywhere in the world.

Service #2

Laptop Repair Services

Laptop repair

We repair all laptop brands and models — at your location or in our shop. LCD screen replacements are available anywhere via our mail-in service.

Laptop Repair Services Include

LCD Screen Replacement

If your laptop screen has cracked or broken, we can replace it with a new one. We arrange pickup from your home or office, replace the screen, and return it as quickly as possible.

Common problems we fix: cracked screen, dead screen, dark screen, lines on screen, faded colors, low contrast, missing rows of pixels.

Brands serviced: Acer, Sony, Toshiba, HP, Dell, Fujitsu Siemens, IBM, Apple MacBook, Lenovo, and more.

Power Connector / DC Jack Repair

One of the most common laptop problems is a loose or damaged charging connector. Most shops will try to sell you a new motherboard or laptop — but that is usually unnecessary. e-IT Systems LLC provides an affordable repair service that can easily restore your laptop to full use.

Common symptoms: laptop won't charge, intermittent charging, system won't start, charging light flickers, screen brightness changes when moving the charger.

Keyboard Replacement

Having problems with your laptop keyboard? Keys worn, not working, or popped off? We can repair or replace your laptop keyboard in all situations. We stock the most popular laptop keyboards.

Service #3

Business IT Support & Monthly Service Contracts

Business office IT support

Running a business in today's world is a major challenge. It becomes even harder when your employees cannot work due to computer or network problems. Lost work time is extremely costly. We have a solution: let e-IT Systems LLC be your IT department for a fraction of the cost of a full-time hire.

e-IT Systems LLC specializes in providing computer repair and network support services at your location for small and medium-sized businesses. As your part-time IT department, our certified technicians provide fast, affordable, and effective services to keep your business running smoothly. We offer same-day, evening, and weekend appointments.

Monthly Service Package Includes

What We Can Do For Your Business

Service #4

Professional Network Support & Services

Network infrastructure

Computer networking has become a necessity in today's business environment. Almost all businesses rely on wired or wireless LAN networking to access shared resources — printers, files, servers, and the internet.

The professional, friendly team at e-IT Systems LLC will work closely with you to understand your technology and business needs — then design, develop, and implement network support strategies that meet your requirements.

Network Services We Offer

Network cable installation

Structured Network Cabling

Structured cabling is a critical foundation for your business. The performance of your IT systems and the networks they operate within can mean the difference between success and failure in today's competitive business environment.

We provide network and telephone cabling installations that meet your communication needs — including wire termination at wall jacks and at the patch panel in the equipment room.

Office Relocation & IT Moving Services

Planning to move to new offices? Network relocation is never easy and can be catastrophic if not done correctly. We will take on and execute the move — disconnecting and reconnecting everything and verifying that it all works exactly as it did in your previous office.

Service #5

Mac & Apple Services

Apple Mac repair

e-IT Systems LLC services all Apple Mac computers, MacBook laptops, iPhones, and iPods — at your location or through our mail-in service.

Service #6

Remote Technical Support — Available Anywhere

Remote computer support

Need immediate technical help? e-IT Systems LLC can connect to your computer remotely and fix it in minutes — not hours or days. Once you grant access permission to our technician, we can fix anything on your computer as if we were sitting right in front of it. You can watch everything we do on your screen throughout the repair.

Advantages of Remote Support

100% Secure

At the end of each remote support session, our software is automatically deleted from your computer and we cannot access it again without your permission.

What We Can Fix Remotely

Service #7

Server Solutions for Your Business

Server room

e-IT Systems LLC server solutions help your business increase data availability and organize file sharing to keep operations running smoothly. Simply put — our servers help your business do more for less.

With a centralized server, your users and administrators can take advantage of:

We offer solutions including Windows Server, Small Business Server, Foundation Server, and custom configurations tailored to your business size and needs.

Service #8

Website Design & Hosting

Website design

What sets e-IT Systems LLC apart is that beyond designing your website, we can handle promotion, hosting, content updates, and all technical needs — so you can focus on running your business. We listen to your vision and build a website that exceeds your expectations.

Our 8-Step Website Development Process

1

Consultation

Our development process begins with a detailed project proposal. After an initial meeting, we create a detailed proposal and schedule a review session with you.

2

Planning

Once you accept our proposal, we create a detailed specification of your website for your review and approval before any design work begins.

3

Concept & Design

Based on our initial meeting, our design team develops a visual concept — giving you a feel for the look and style of the final product. You can request changes before production begins.

4

Development

The development phase can range from 1 to 6 weeks or more, depending on project complexity. We keep you informed of progress throughout.

5

Review

When your website is complete, we publish it to our server for your review. A representative will discuss the project with you and record any changes needed before launch.

6

Launch

Once you approve the final design, we upload your website to your hosting account and make it live.

7

SEO & Promotion

Website optimization and search engine promotion (SEO) ensures Google and other search engines correctly index and rank your content for relevant search terms.

8

Ongoing Maintenance

After launch, e-IT Systems LLC provides ongoing maintenance to keep your website updated, secure, and attractive over the long term.

Why Every Business Needs a Website

Our Track Record

Selected Projects & Experience

A sample of the real-world IT challenges we have tackled for clients across multiple industries and locations.

🗄️

Server Room Organization & Infrastructure Cleanup

  • Organized server rooms across multiple facilities — cleaning, relabeling, and restructuring all equipment
  • Replaced aging switches, installed new patch cords, and set up proper inventory shelving
  • All equipment properly labeled and stored for efficient access
  • Some facilities completed in under 2 days
🏢

Headquarters Establishment & Core IT Infrastructure

  • Established a full headquarters facility with end-to-end IT infrastructure
  • Assessed all existing hardware and software and identified all upgrade needs
  • Fully equipped offices for end-users including sales and operations staff
  • Coordinated with leadership to meet all requirements on schedule
📞

Phone System Replacement — 6 Facilities

  • Replaced phone systems across 5 Michigan facilities and 1 Canadian location
  • Collaborated with infrastructure team for installation and network readiness
  • All installations validated through successful end-to-end testing
  • Full project completed within the 3-month deadline
🔁

Server Relocation & Infrastructure Upgrade

  • Relocated server from shipping building to a fully equipped manufacturing facility
  • New location prepared with generator, air conditioning, and upgraded cabling
  • Zero-downtime transition coordinated between IT and infrastructure teams
  • Enhanced business continuity and disaster recovery capability
🏭

Manufacturing Software Deployment (ShopLogix)

  • Successfully installed ShopLogix production monitoring software at a manufacturing facility
  • Worked closely with vendor to troubleshoot and optimize performance
  • Documented full installation process for future facility deployments
  • Delivered measurable improvement in production efficiency
📡

Network Switch & WAP Replacement — 6 Facilities

  • Replaced 17 network switches and 34 wireless access points across 6 locations
  • Coordinated all physical cabling and installation with infrastructure team
  • Full deployment tested and verified at every site
  • Connectivity speed and reliability dramatically improved
Our team
🇨🇦

Full Canada Facility Relocation — Completed in 3 Days

  • Relocated entire Canadian facility to a new building within just 3 days
  • Moved and reconnected the main server and rebuilt the server room from scratch
  • Rewired all computers across three offices and a shipping warehouse
  • Integrated fiber optic internet and linked to HQ communication system
  • Installed complete new phone system and migrated to the 8x8 platform
Get In Touch

Let's Talk About Your IT Needs

Whether you need a one-time repair or a long-term IT partner, we're here to help. Same-day service available — call us now or fill out the form and we'll get back to you within a few hours.

📞
(586) 460-0422
support@e-itsystems.com
Same-day dispatch · Evenings & weekends
🌍
Remote support available anywhere in the world